Refund policy

f you're not satisfied with your purchase, Trenva offers refunds under the following conditions:

  • Refund requests must be made within 7 days of delivery.

  • Item must be unused, undamaged, and in original packaging.

  • Refunds will be processed to the original payment method within 5-10 business days after approval.

  • Shipping charges are non-refundable.

To request a refund, email support@trenva.co with your order ID and reason.